Are Your Deliveries Too Slow? Time to Switch Companies
You work with a variety of trucking companies to provide your business with a variety of goods, but you've been disappointed by their service lately. Simply put, they keep showing up late and putting you in challenging situations. They come up with 1,001 excuses and claim that all shipping businesses experience these types of delays. However, there is a good chance that you have hired a mediocre company and that you need to find a replacement who has your best needs in mind.
As a result, you need to understand why some companies just cannot deliver goods on time and why this problem is often a result of poor business decisions or bad planning. Just as importantly, you need to know when it is time to switch trucking companies to get the best outcome for your business. There is no need to tolerate poor or shoddy shipping just because you have always worked with a company. Instead, you should switch when it makes sense for your financial needs.
Good Delivery Companies Rely on Promptness
When you work with a high-quality shipping company, you need someone who has your best needs in mind, and that is capable of delivering your goods with promptness. Even if they can't deliver your items overnight, they should be consistent with their delivery speeds.
Consistency may be even more critical than promptness for shipping companies. Promptness is vital because it keeps you from business issues, but consistency helps you better prepare for any problems that could occur. You can plan your business around a prompt delivery driver.
However, shipping companies may run into problems that decrease their consistency and make them more erratic. As always, you should anticipate a few of these problems from time to time. After all, things can happen and should be understood. However, frequent problems may indicate more serious issues.
Reasons Why Shipping Takes Too Long
Many instances exist in which your shipping will take longer than you want it to take. In some situations, these issues are understandable or even unavoidable. And a few problems should never result in you changing up your trucking provider.
However, repeated lateness coupled with lame excuses – or genuinely bad mistakes by your trucking officials – shouldn't be tolerated. The following problems have all been used to excuse late shipping in the past and more than a handful of incidents during a few months shouldn't be ignored:
- Poor Weather – While it is fair to say that many delays are due to rain or snow, good trucking companies prepare for these issues by leaving sooner or working with more robust vehicles that can withstand this type of weather problem.
- Problems With Shipping Addresses – Sometimes, your shipping company may make a mistake on the labels that make it impossible to ship items to you. This mistake is understandable but is almost inexcusable because it can cause delays that may seriously affect your business.
- Bad Drivers – Shipping companies do have pretty strict regulations and expectations from their drivers and work hard to find ones who are as good as possible. However, there are many instances in which a bad driver may slip through the cracks and cause issues for you and other businesses.
- Mechanical Failure – From time to time, a truck or shipping vehicle may break down and end up getting stranded on the side of the road. This situation might seem like it's easy to excuse, but a good shipping company keeps their vehicles well maintained to avoid this problem.
- Communication Errors – Sometimes, your shipping company has poor communication with you and the business from which you order. This issue is a significant problem because you won't be able to get anything done with a company that doesn't know how to talk to its customers.
- Other Shipping Errors – Shipping companies with poor checking processes may make a multitude of mistakes, such as redirecting your package improperly, poorly preparing for customs issues, or marking items as undeliverable when they are not. These problems are very frustrating and should never occur.
A shipping business is only as successful as the people that run it and a few errors from time to time are understandable. You are not perfect and expecting perfection from trucking companies may be a bit unbelievable or hard to maintain. However, you should expect a reasonable level of professionalism and competence from even the smallest shipping company.
If you find that your trucking group just isn't doing their job as well as they did in the past, it might be time to switch up. While this might seem unfair or even disloyal, you should never work with a company, which is affecting your bottom line. Cutting this weak link can help to make your business stronger and avoid a myriad of issues.
New Shipping Help May Be Necessary
If your shipping company consistently runs into these kinds of issues, you need to work with somebody else who has your best interests in mind. Thankfully, many trucking companies exist from whom you can pick. When you decide to work with one of these businesses, you need to take a few essential considerations into mind before setting up a contract.
First of all, you should find a trucking business that will ship to everywhere that you want to go. Some companies ship to limited areas and, as a result, may not be useful if many of your providers are across the country. You also need a shipping company who can work with you on prices and other elements of their service to save you money on their operation and to ensure that you and they profit at reasonable levels.
We Can Help You
As you can see, the company with whom you work is often the most common cause of problems with shipping. They may be overworked or simply understaffed and don't understand how to improve their service. This situation is serious and can impact your business in a variety of different ways. You shouldn't tolerate this kind of incompetence but should get help as soon as possible by switching your shipping provider.
So if you're interested in working with new trucking companies and want someone who you can trust, please don't hesitate to contact us at King Bros Transport to learn more. We serve all 48 continental states in the US and Canada and can provide high-quality shipment at reasonable speeds and prices. Our professionals are carefully trained to ensure that they deliver all goods as safely and conveniently as possible for your needs.








